Communication Breakdown: It's Always the Same (But It's Avoidable) - Webinar

When:  Dec 13, 2023 from 12:00 PM to 01:00 PM (MT)
Breakdowns in client communication are a major cause of malpractice claims and practice management problems, creating dissatisfied clients, decreased productivity, and causing conflict both internally and externally. In this webinar, we’ll explain technologies and techniques that will help you improve communication, lower your stress, improve your service, generate happier clients, and lower your malpractice risk. Learn how to engage with clients and colleagues effectively with different technologies while remaining compliant with the relevant Rules of Professional Conduct (1.1, 1.6, 5.1, and 5.3).
CBA-CLE and CBA have partnered with Affinity Consulting Group to bring free law practice management and technology-related resources to members and passholders. Affinity Consulting Group specializes in strategic technology and management solutions for law firms and legal departments of all sizes. Find out more about the MGMT HQ resources, access past webinars, and sign up for upcoming webinars at
Upcoming webinars:
- December 20, 2023: If You Come for the King, You Best Not Miss: Succession and Contingency Planning for Lawyers
Home studies will be available approximately 2-3 weeks following the live seminar date (located on the right hand side of the home study page).
If disability accommodations or special assistance are needed, please contact us at Requests must be made at least two weeks prior to the scheduled program.
The program will be submitted for CLE accreditation in Colorado. If you need to seek accreditation in another state, please review the process and requirements for that individual state. CBA-CLE staff can provide a Uniform Certificate of Attendance, and it is the attendee’s responsibility to complete the accreditation outside of Colorado.


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